Job Stress An Essential Component Of Communication

Certain occupations tend to be more stressful than others, and nursing is widely considered to be one such profession. Over the last 10 years, nurses consistently reported the highest levels of job stress out of all healthcare professionals (American Nurse Association, 2011). Job stress is noted to cause harmful physical, psychological and emotional responses which occur when the needs of the job do not meet the needs of the worker. Amongst nurses, the highest sources of stress are due to the heavy workload, poor management, professional conflicts, and the emotional demands of caring for the patients. A stressful event occurred during a nursing 12-hour shift that started with a poor shift report from the previous night shift nurse. The transfer of accurate information and the responsibility for the care of the patient from one nurse to another is an essential component of communication in the healthcare setting. When the nurse receives a poor shift report and inaccurate information about her patients, it puts a lot of pressure on the nurse and leads to frustration. The nurse then spends a lot of time trying to get accurate information from the patient’s chart. Working in the telemetry floor, they should have stable patients since the ratio is 1:4. However, with an assignment of 4 patients, one of the patients the nurse had to take care of was a critically ill patient with a blood pressure reading of 62/25, heartrate of 170, oxygen saturation level of 90% on 6 liters ofShow MoreRelatedMotivation, Stress, and Communication in the Work Environment1300 Words   |  5 Pagesï » ¿Running Head: Motivation, Stress, and Communication Motivation, Stress, and Communication Motivation, Stress, and Communication As the world has crossed the threshold of twenty-first century, the phenomenon of business community has transformed, resulted in a more competitive world. 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